Deposit Department deals with the money being deposited in the Bank. For depositing money into bank a customer is required to open his account with the bank. There are two types of accounts opened at NBP i.e. PLS saving account and the Current account. PLS saving account is mostly used by individuals and current account is mostly used by businessmen or corporations. Saving account holders are offered profits on their deposits whereas current account holders enjoy the facility of payment on demand.

This department deals with provision of credits to customers and as the main product of the bank is credit so it is also called as sales department or credit department. The bank has different kinds of credit schemes for different kinds of target customers. These schemes are the main products offered by the bank. NBP has a huge product portfolio examples include Cash Finance, Agricultural Finance, Gold Loan, Personal Loans, Running Finance, Corporate Finance, Export Import Financing, House Building Finance (Saiban) and NBP Karobar Scheme etc.



Selling is mainly done right at the desk of this department in every branch. Every region has a business manager which is usually an SEVP of NBP and he is responsible for managing marketing and selling activities in the region.



This department deals with the receipts and payments done by the bank being an agent of SBP. NBP is the only bank that is working as the agent of SBP and it’s a heavy duty of colleting government receipts like FBR taxes collection, Traffic Challans, Revenue receipts, Agri tax, Utility bills etc.

Similarly bank is also disbursing money on behalf of SBP. Pension payment is one of the heaviest functions performed by the bank. Along with pension salaries of government servants, Zakat and Tax refunds etc are also disbursed by NBP Separate counters have been established at many branches for facilitation of FBR tax collection.

A very important department in the bank is bills/ remittances branch. This branch deals with the disbarment and collection of money that is not directly paid or received by NBP. The money is collected and disbursed at NBP counters but this money pertains to accounts of other banks or institutions and not of NBP accounts. Various ways used by people to send and receive money are Bank drafts, Telegraphic Transfer, Mail Transfer, Government Draft and Western Union Money Transfer etc.

The money is transferred to both inside the country and abroad. Customers can also collect their money through bills by presenting cheques, bills for collections and drafts drawn at some other bank or other branch of NBP within Pakistan. The instrument is presented at clearing house of SBP where the bank got the credit and it is further disbursed to payee. Online banking is more famous for this purpose these days.

This branch deals with the withholding of cash money or currency notes. Main function of this department is to have an eye on cash flows. Currency is kept in chests inside strong rooms at branch level. Some branches have chest, some have sub-chests and others have no chests. Currency is supplied by SBP and SBP also monitors its flow. There are only a few persons at each branch who can open the chest. There is a limit on the amount of money kept outside of the chest at any time. Cash In-charge is responsible for any discrepancy in the cash balance.

This branch deals with the monitoring of loan repayment and balances with other banks. This department investigates about pending reconciliation items. Usually this is done half yearly. Main duty is to ensure that transactions are treated correctly and in compliance with rules and regulations and the balances are reconciled. This department is actually performing the internal control function to ensure the achievement of objectives and mission of NBP.