Pinnacle Hospitality Systems Support Desk for Restaurant POS Systems in Florida and Alabama

Tech SupportYour hospitality business caters to its customers’ needs just as Pinnacle Hospitality Tech Support caters to you and your business. 24 hour help desk is available year-round.

Whether you own one restaurant or run a hospitality business within a chain of restaurants, Pinnacle Hospitality Systems has your business covered with top-of-the-line 24-hour Full-Service help desk support and Technical Support for restaurant POS systems.

Pinnacle Hospitality Systems offers Full Service help desk support as well as Technical Support to all customers, being available anytime your hospitality business need the support. Behind each Pinnacle product stands a dedicated services and support team required to ensure proper function of your restauarant POS system. Trust Pinnacle’s world-class services for all of your hospitality industry needs.

Full Service Help Desk Support includes:

• Help Desk Support is available 24 hours a day, 7 days a week, 365 days a year
• Live, personal support is available at all times. Pinnacle never uses an answering service
• Bilingual  – support in Spanish is available
• Support representatives are able to employ online troubleshooting and diagnosis techniques enabling a quick resolution to the problem

A Pinnacle field service technical support technician is available to come to your place of business immediately should you have a problem with any hardware components of your Pinnacle Hospitality System.

Field Service Technical Support includes:

• Technicians are on Call 24 hours a day, 7 days a week, Year-round
• Technicians arrive prepared with fully stocked repair vans
• Online diagnostic tools allow our technicians to resolve your problem while on site
• Additional monitors and hardware are always on hand for replacements if needed
• Disaster Recovery available in just 48 hours!
   

Time & Materials

Service is also available 24/7 for clients not covered under a service plan – please call for rates.
Limited 30/10/5 Software Support contract: Please call for Rates

• Contract provides 24/7 limited software support for up to 10 individual incidents or 5 hours of work within a 30 day period.
• Option to renew upon depletion.
• Additional issues will be charged at prevailing T&M rates.

Pinnacle Hospitality Systems located in south Florida is a provider of point-of-sale solutions for businesses within the hospitality industry. Pinnacle provides your business with POSitouch restaurant POS systems, bar POS, Used POS,  and discount POS systems such as POSitouch restaurant POS systems.  These systems go beyond point-of-sale and can incorporate the best restaurant loss prevention and security.

CONTACT US FOR A FREE POS SYSTEM EVALUATION

Pinnaclehs.com-Offers a fully integrated POS system for restaurants. System hardware includes cash drawers, receipt printers, barcode scanners, and much more.

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