When I got my first job it was in retail and I was shy! I had trouble talking over the loudspeaker, interacting with customers, etc. In order not to be eaten alive by bully customers and coworkers,.I had to Pretend to be outgoing, confident, and an authority on our products and services. I watched the more experienced workers and mimicked them. Eventually I became a manager and I was an authority on products and services and even began training other managers. And although I still feel shy I can now easily interact with customers and my employees. An added bonus is I was able to transfer this practice to my social life as well.

LikeLiked by 1 person